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Terms & Conditions

Renewal Process.

Our lawn program consists of five services annually. Each January, you will be mailed a packet which explains all of the service options for the upcoming season and allows you to select the program which best suits your needs. For your convenience, your account will be automatically renewed each year to receive our basic five-service lawn program plus grub proofing, core aeration, overseeding and the appropriate lime application if you ordered them the previous year. If you do wish to continue receiving these services, you need not take any action and your services will renew automatically. If you decide that you want a different program (5 services plus core aeration or liming, for example), simply indicate your changes on the renewal form, call us at (800-286-8505), or email us at (tlc@tlcthelawncompany.com), and we will process your account accordingly.

Cancellation Policy.

If you wish to cancel your services, please indicate your preference on the renewal form and return it promptly to our office. Alternatively, you may cancel your services by calling our office at the number provided above. If you would like to cancel your services after the service period begins in March, please notify us at least thirty (30) days before your next scheduled service. You may cancel your services in writing, by phone (800-286-8505), or by email (tlc@tlcthelawncompany.com). Please note that you will be responsible for payment of all services provided prior to cancellation.

 

NOTICE: INTEREST, FEES AND COSTS OF COLLECTIONS

Please be aware that, if you decide to order TLC’s Full-Season 5-Service Program, you must make a payment on the date when the payment is due. The date on which the payment is due varies depending on the payment option you select.

TLC offers the following payment options:

  • Lump Sum Plan (Pay for the entire service at once and in advance); or
  • Eight Monthly Payments (Pay on the date noted on your payment coupons); or
  • Invoice by Service (We will leave you an invoice when each service is completed)

If you don’t make a payment on the date it is due, you will be charged interest, fees, or costs subject to collections.

For past due accounts, TLC charges:

  • Monthly interest of 1.5% on accounts over thirty (30) days past due.
  • Accounts remaining unpaid for more than seventy five (75) days will be assessed a service fee of $25.00 and will be sent to a collection agency.